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Senior Product Manager, Fraud

Fetch

Fetch

Accounting & Finance, Product
Remote
Posted on Feb 11, 2026
Senior Product Manager, Fraud
Remote
Product
Remote
Full-time
What we’re building and why we’re building it.
Every month, millions of people use Fetch, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the Role:
Fetch is seeking a Senior Product Manager - Fraud to own and advance our Fraud prevention capabilities, with a focus on delivering proactive, automated, and platform-level anomalous behavior detection and fraud prevention.
This role sits within Core ML Products and partners deeply with ML, Fraud Operations, Data, Engineering, Support, and Revenue teams to protect partner investments, maintain user trust, and ensure fraud prevention scales with Fetch’s growth. You’ll be responsible for translating fraud strategy into shippable, measurable product capabilities that operate throughout the user and partner journey and more consistently across features.
This is a highly cross-functional role that requires strong product judgment, comfort working with ML systems, and the ability to balance partner protection, user fairness, and platform velocity.
You’ll be joining Fetch at a pivotal moment, as new technologies and tooling transform how we build, integrate, and scale our products.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
  • Own the product vision, strategy, and execution for Fetch’s fraud prevention initiatives aligned to operational and company goals, with a focus on earlier detection, higher automation, and platform-level leverage.
  • Translate fraud goals into clear product requirements, milestones, and success metrics that ladder up to topline company goals
  • Partner with ML and Engineering to design, ship, and iterate on behavior and actor-level fraud detection, education, and enforcement systems across the full experience spanning all user flows and ads experiences
  • Help define and evolve a platform-wide trust and intent framework that can be reused across fraud vectors and product lines.
  • Work with other product teams to integrate fraud controls directly into product surfaces, ensuring consistent standards without blocking feature velocity.
  • Act as a strong product partner to Fraud Operations, Support, Revenue Ops, Legal, and Engineering.
  • Balance competing priorities across partner protection, user experience, and growth with clear tradeoffs and rationale.
  • Communicate progress, risks, and decisions clearly to stakeholders at multiple levels.
Minimum Requirements:
  • 5+ years of Product Management experience, including 3+ years building and owning ML-powered fraud, risk, trust & safety, or abuse-prevention systems in high-scale consumer platforms or marketplaces.
  • Technical proficiency in managing ML-powered systems, probabilistic decisioning, and partnering with Engineering on architecture, data models, and system design.
  • Proven ability to set strategy, make trade-offs, and drive alignment across cross-functional partners (Engineering, ML, Data, Operations, Sales).
  • Strong product judgment, balancing partner protection, user trust, and platform velocity; data-driven with experience defining success metrics.
  • A self-starter who operates independently, thrives in ambiguity, and can define problem spaces and drive execution with limited guidance.
  • Excellent written and verbal communication skills for engaging with internal teams, external partners, and executive stakeholders.
  • Experience designing systems that balance automation with human-in-the-loop workflows.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
  • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
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Req ID: FET-709