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GTM Strategy & Operations Sr. Manager
Fetch Rewards
What we’re building and why we’re building it.
There’s a reason Fetch is ranked top 10 in Shopping in the App Store. Every day, millions of people earn Fetch Points buying brands they love. From the grocery aisle to the drive-through, Fetch makes saving money fun. We’re more than just a build-first tech unicorn. We’re a revolutionary shopping platform where brands and consumers come together for a loyalty-driving, points-exploding, money-saving party.
Join a fast-growing, founder-led technology company that’s still only in its early innings. Ranked one of America’s Best Startup Employers by Forbes two years in a row, Fetch is building a people-first culture rooted in trust and accountability. How do we do it? By empowering employees to think big, challenge ideas, and find new ways to bring the fun to Fetch. So what are you waiting for? Apply to join our rocketship today!
Fetch is an equal employment opportunity employer.
The Role:
The next step in evolving our shopper journey will be hiring a new Strategy and Operations Sr. Manager. Reporting to our Head of GTM Strategy & Operations, this individual will support and drive predictability, profitability, and accountability with Go To Market teams. We are looking for a strong general athlete to fill this high impact and high visibility role.
Ideally, this person will be based near our workspaces in Boston, New York, or Chicago, but we are a remote flexible workplace.
Scope of Responsibilities:
The Strategy and Operations Sr. Manager will have a day-to-day focus on providing analytical, strategic, and operational support for Fetch’s RevGen team. This person will work cross-functionally with several organizations within Fetch (including Sales, Finance, Product Marketing, Marketing Science, and Product Analytics), with the primary objective of enabling leadership to make analytically driven and strategic operating decisions.
To be successful in this role the individual will demonstrate an interest in driving revenue, be intellectually curious, a fast learner, analytical, comfortable with ambiguity and working independently, able to focus on the details while thinking strategically, and remaining focused on high-impact projects.
- Serve as a go-to trusted business partner for Food/Bev Alch Sales Team and Sales Leadership
- Drive operational reviews and rhythm of business, lead business analysis including revenue, customer, and market analysis
- Drive projects with a data-driven approach to generate analytical insights across market, industry, and advertiser performance
- Improve operational excellence through identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to the business
- Support cross-functional teams on medium/long-term planning including revenue forecasts, business potential, resourcing requirements, and org design
- Design and execute on annual planning process in partnership with key cross-functional partners, drive thoughtful strategy and resource budgeting plans (e.g., headcount) across teams
- Drive Horizontal Planning and Vertical Planning across RevGen to align and execute on key strategic pillars, programs, and initiatives to promote efficiencies and revenue growth
- Help drive alignment with sales leaders and cross-functional partners
- Lead and operationalize the annual transfers process to determine the most efficient channels of service for clients
- Manage the annual budget (credit and opex) for efficient utilization across sales teams to drive business initiatives and revenue programs
Skills and experience we believe you will need for this position:
- Bachelors Degree preferred with about 4-6 years of work experience
- Prior work experience involving analytical rigor as typically seen in, but not restricted to, functions like finance, business operations, etc. or industries like consulting, banking, etc.
- Problem-solving and analysis experience solving business problems (commercial, operational, organizational)
- Advanced experience in using Excel spreadsheets and Google Sheets for running data analysis and building quantitative models for business decision-making, experience with pivot table-based reporting, using charts for visualization, and use of complex lookup and math functions
- Experience with Tableau data table setups, filtering, extracts, and data visualization charts
- Experience presenting business and technical content to peers, stakeholders, and general audiences
- Experience with Salesforce functions and dashboards
- Communication experience with story-telling and presentations utilizing tools such as PowerPoint and Google Slides
- Strong written email communication skills to manage and operationalize large-scale projects across multiple teams and stakeholders
- Experience building and managing relationships with cross-functional partners and stakeholders
- Identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to business or client operations;
- Experience with leading cross-functional business planning programs to drive quarterly and annual business priorities
- Autonomous with the ability to project manage across multiple stakeholders in a late-stage startup
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Stock Options for everyone
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand dollars annually in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 18 weeks of paid parental leave for primary caregivers, 12 weeks for secondary caregivers, and a flexible return to work schedule.
