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Locations
Richmond, VA, USA
industry
Administrative Services · Hardware · Information Technology · Internet Services · Professional Services · Software · Telecommunication
Size
11-50 employees
Stage
Seed
founded in
2014
SingleComm LLC offers a cloud-native contact center software solution that provides omnichannel communications, dynamic agent workflows, and enriched analytics. Their platform is designed to optimize customer interactions while significantly reducing operational costs, making it an attractive option for businesses looking to enhance customer satisfaction and streamline processes. With features like drag-and-drop workflows and comprehensive reporting, SingleComm positions itself as a pioneer in the contact center industry, catering to various sectors including healthcare and legal services. Their commitment to client privacy is underscored by their PCI, SOC 2, and HIPAA compliance, ensuring that sensitive information is handled securely. The company has demonstrated significant traction with clients like Beachbody Inc. and Blue Acorn, showcasing their ability to deliver cost-effective and reliable solutions.
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